General assistant
Location: Vorna Valley, Midrand, Gauteng
Job Type: Permanent | 8 hours/day | Flexible Schedule | Start Date: ASAP
About the Role
Food Lovers Market is seeking a friendly, proactive, and dependable General Assistant to support our store operations and ensure customers have an outstanding shopping experience.
Key Responsibilities
As a General Assistant, your day-to-day tasks will include:
Customer Service Excellence
Greet and assist customers with a positive attitude.
Help customers locate products and provide accurate information.
Promote current sales and special offers.
Resolve customer issues promptly and professionally.
Sales Support & Operations
Operate POS systems (cash and card transactions).
Process refunds and exchanges accurately.
Assist with pricing, labeling, and promotional displays.
Stock & Merchandising
Receive and organize stock deliveries.
Keep shelves and fridges fully stocked and neat.
Report and correct incorrect price tags.
Help with regular stock takes.
Cleanliness & Safety
Maintain cleanliness in areas like storerooms and kitchens.
Dispose of waste correctly.
Follow health, safety, and emergency procedures.
Candidate Requirements
To be considered, you must have:
A Matric (Grade 12) certificate.
Previous experience in a General Assistant, General Worker, or Clerk role.
Proficiency in English.
A clear criminal record.
Residence within 25km of Midrand, Gauteng.
Preferred But Not Essential
South African citizenship.
Customer service background in a retail or food environment.
Application Process
As part of your application, you will need to:
1. Complete a Potential Work Performance Assessment Battery.
2. Answer key application questions:
Where do you currently live? (Be specific: suburb, district, or city)
How do you handle unhappy customers?
Do you have experience with a POS/cash register?
Have you worked directly with customers before?
Are you familiar with stock-taking processes?
How do you ensure shelves are tidy and well-stocked?
What action would you take if a price label is incorrect?
Would you like me to help you tailor your answers to the application questions next?
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