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Company:
Homechoice
Rated 3.6 out of 5 Stars
Location: Mamelodi, Gauteng
Job Type: Full-Time




Role Overview

Are you passionate about retail and customer service? Join Homechoice as a Sales Associate and play a vital role in turning showroom visitors into loyal customers. Through engaging product demonstrations and excellent service, you’ll drive sales and create a memorable shopping experience.




Key Responsibilities

1. Customer Experience & Sales

Deliver an engaging and positive customer service experience.

Convert walk-in customers into successful sales through effective product demonstrations.

Understand customer needs and exceed expectations with personalized assistance.


2. Order Processing & Account Management

Open customer accounts and manage the complete order process.

Accurately handle all required documentation and order capturing.


3. Product Knowledge & Pricing

Demonstrate strong knowledge of all products and offers.

Manage pricing discussions and highlight key product benefits.


4. Query Resolution & Payments

Address customer queries and resolve concerns promptly.

Manage payments, process refunds, and credit accounts efficiently.


5. Store Maintenance & Stock Control

Maintain a clean, organized showroom environment.

Conduct regular stock checks and ensure shelves are replenished.


6. Reporting & Administration

Complete all admin and reporting tasks on time.

Ensure accurate record-keeping and performance tracking.





Required Qualifications & Experience

Education: Grade 12 / Matric (Minimum Requirement)

Experience: At least 1 year in retail

Availability: Willing to work shifts, weekends, and public holidays

Advantageous: Experience in homewares retail





What We Admire in You

Your Strengths

High energy and a positive attitude

Excellent persuasion and communication skills

Ability to work both independently and collaboratively

Strong attention to detail and analytical thinking

Resilience and adaptability in dynamic environments


Your Behavior

Always put the customer first

Think like the customer and walk in their shoes

Keep your promises and deliver value

Be curious, creative, and team-oriented

Do the right thing—at the right time

Bring a spirit of helpfulness, inclusivity, and fun





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