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Location: Midrand, Gauteng
Job Type: Permanent

At Rectron, Sales is not just a department — it’s the heartbeat of our business. We’re looking for a proactive and customer-focused Sales Consultant to help us build lasting relationships, drive revenue, and elevate the customer experience.




🎯 Key Responsibilities

🧑‍🤝‍🧑 Customer Relationship Management

Build and maintain strong relationships with assigned customer base.

Proactively manage account information and contact details on ERP systems.

Ensure customer accounts are current and all queries are resolved timeously.

Identify and sign up new customers that meet business criteria.


📦 Order & Sales Management

Accurately process and manage customer orders using Rectron’s ERP system.

Ensure quotes are completed quickly, clearly, and accurately.

Keep customers informed about order status and delays.

Coordinate with logistics for timely collections and shipping documentation.

Track and manage backorders and weekly shelf inventory.


❓ Query Resolution

Address reseller queries promptly and liaise with appropriate departments.

Provide clear feedback to stakeholders within an hour of raising a query.





🧠 Knowledge & Learning

💡 Product Knowledge & Training

Stay updated with the latest Rectron products and services.

Complete all required online and in-person training sessions.

Share knowledge with teammates through internal tools and channels.

Actively engage in continuous learning and peer support.





📞 Communication & Collaboration

🤝 Internal & External Communication

Maintain professional communication with all stakeholders.

Respond to quotes and queries within agreed SLAs.

Collaborate effectively with internal departments (Accounts, Logistics, Product Managers, etc.).

Regularly update your manager on pipeline orders and deal forecasts.





🔄 Backup & Flexibility

🌐 Coverage Planning

Nominate and prepare a capable backup during periods of absence.

Ensure continuity of customer service through adequate handovers.

Participate in Rectron trade exhibits and events as needed.





🎓 Required Qualifications

Minimum Education: Matric (Grade 12)

Preferred: Sales/IT qualification




🛠️ Skills & Competencies

Strategic planning & organization

Strong verbal and written communication

Time and expectation management

High-pressure performance

Professional and positive demeanor

Customer service excellence

Motivation to exceed sales targets





💼 Required Experience

Minimum 2 years in an IT sales environment

Proficiency in Microsoft Office Suite

Strong understanding of product branding

Solid business acumen and relationship management skills





Are you motivated, organized, and passionate about tech sales? Join Rectron and be a part of something impactful.
Apply now to bring your skills to a company that values growth, excellence, and innovation!




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