Company: Homechoice
Location: Johannesburg, Gauteng
Job Type: Full-Time
About the Role
Are you passionate about retail and administration? Homechoice is looking for a dynamic Admin Associate to join our team at the Southgate Mall Showroom. You’ll be the driving force behind excellent customer experiences and smooth store operations.
Your Key Responsibilities
1. Customer Engagement & Service Excellence
Create a positive, engaging in-store experience for all customers
Offer expert product and process knowledge to help customers make informed choices
Guide customers through account openings, orders, and after-sales services
2. Sales & Visual Merchandising
Drive sales by enhancing the customer journey
Manage and maintain showroom visual merchandising in line with brand standards
Support new business activations and identify sales opportunities
3. Administration & Stock Management
Process customer payments, refunds, and credits efficiently
Handle documentation and daily admin reports
Oversee catalogue stock and manage returns effectively
Perform daily inventory checks and stockroom duties
4. Housekeeping & Store Standards
Ensure the store is clean, organized, and safe
Maintain housekeeping standards that reflect the Homechoice brand
What You’ll Need to Succeed
Matric / Grade 12 / NQF Level 3 or 4
Minimum 1 year of retail experience
Minimum 1 year of administrative experience
The Qualities We Admire in You
Positive energy and a can-do attitude
Strong communication and persuasive skills
Team player with the ability to work independently
Detail-oriented and analytical
Resilient, adaptable, and solution-focused
Our Core Behaviors
Wow our customers
Walk in our customers’ shoes
Deliver on promises with accountability
Offer insight-led solutions
Treat the business like your own
Be curious, creative, and collaborative
Always do it right and on time
Embrace inclusivity and teamwork
Bring fun and passion to the workplace
Ready to take the next step in your career? Apply today and be part of a team that puts people and performance first!
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