Admin Associate -Southgate mall



Company: Homechoice
Location: Johannesburg, Gauteng
Job Type: Full-Time




About the Role

Are you passionate about retail and administration? Homechoice is looking for a dynamic Admin Associate to join our team at the Southgate Mall Showroom. You’ll be the driving force behind excellent customer experiences and smooth store operations.




Your Key Responsibilities

1. Customer Engagement & Service Excellence

Create a positive, engaging in-store experience for all customers

Offer expert product and process knowledge to help customers make informed choices

Guide customers through account openings, orders, and after-sales services


2. Sales & Visual Merchandising

Drive sales by enhancing the customer journey

Manage and maintain showroom visual merchandising in line with brand standards

Support new business activations and identify sales opportunities


3. Administration & Stock Management

Process customer payments, refunds, and credits efficiently

Handle documentation and daily admin reports

Oversee catalogue stock and manage returns effectively

Perform daily inventory checks and stockroom duties


4. Housekeeping & Store Standards

Ensure the store is clean, organized, and safe

Maintain housekeeping standards that reflect the Homechoice brand





What You’ll Need to Succeed

Matric / Grade 12 / NQF Level 3 or 4

Minimum 1 year of retail experience

Minimum 1 year of administrative experience





The Qualities We Admire in You

Positive energy and a can-do attitude

Strong communication and persuasive skills

Team player with the ability to work independently

Detail-oriented and analytical

Resilient, adaptable, and solution-focused





Our Core Behaviors

Wow our customers

Walk in our customers’ shoes

Deliver on promises with accountability

Offer insight-led solutions

Treat the business like your own

Be curious, creative, and collaborative

Always do it right and on time

Embrace inclusivity and teamwork

Bring fun and passion to the workplace





Ready to take the next step in your career? Apply today and be part of a team that puts people and performance first!




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