Application Support Specialist

To join our WhatsApp Channel kindly use this link below to get daily jobs updates

Location: Pretoria, Gauteng
Salary: R16,000 – R18,000 per month
Job Type: Full-Time | In-Person




🏢 About the Role

People Mind Consulting is seeking a highly motivated Application Support Specialist to join our dynamic team in Pretoria. If you’re a quick learner with a passion for technology and client service, this could be the perfect opportunity for you!




🎯 Key Responsibilities

🛠️ Software & Application Support

Deliver expert support on company software products under guidance of the Team Leader/HOD.

Analyse software functionality and recommend optimisation improvements.

Test new version releases for both front-end and back-end performance.


👥 Client & Internal User Support

Provide professional front-end support to clients and internal departments.

Deliver user training sessions and solution optimisation guidance.

Participate in a 24/7 support roster, ensuring seamless customer experience.


🧪 Troubleshooting & Collaboration

Identify root causes of errors and report findings to stakeholders.

Work closely with development, IT, and technical teams to enhance performance.

Maintain service levels as per client agreements and expectations.


📝 Documentation & Performance Monitoring

Keep records of configuration changes and scheduled updates.

Document processes and track application performance metrics.





🎓 Qualifications & Experience

✅ Minimum Requirements

Grade 12 (Matric)

Information Technology background

Application support experience

Strong analytical and problem-solving skills

Ability to work independently with minimal supervision


💡 Preferred Qualifications

Relevant technical certificate or degree

Experience in software testing, configuration, and client training

Excellent communication and client relationship skills





💼 What We Offer

Competitive salary (R16,000 – R18,000 per month)

Growth opportunities in a supportive, tech-driven environment

A chance to work with industry professionals and cutting-edge systems





📅 Apply Today!

If you’re ready to bring your IT skills and passion for client service to a growing company, we’d love to hear from you. Submit your CV and cover letter to be considered for this exciting opportunity.




Let me know if you’d like a customized version of this for LinkedIn or job boards!

Leave a Comment